Case Manager - Geelong

Discover something different with Australia's largest international General Insurer. We are one of the top 25 worldwide Insurers and are recognised as a leader in our field with a strong and established reputation.  At QBE we place great value and respect on people and personal growth.

We currently have an opportunity for an experienced and driven Workers Compensation Case Manager in our Geelong office. As a Case Manager at QBE you will manage the assigned portfolio of 0 to 78 week claims in an effective manner and in accordance with relevant legislation and internal service standards.

You will provide direction, support and co-ordination of the activities amongst the key stakeholders to a claim, drawing on your exceptional customer service and decision making skills.

You will help injured workers by overseeing their recovery and resolving issues trying to provide positive results for all stakeholders i.e. injured workers, their employers, GPs & other medical professionals, etc.

You will enjoy managing challenging & sensitive customer situations and deliver on internal and external KPIs. Excellent communication, administrative and customer service skills are essential for this role.

This challenging yet rewarding role will require your persistence and mature outlook. In return you will be help to restore normalcy to injured workers' lives wherever possible, and be rewarded for your efforts with a supportive management team who will encourage you to develop your career and use continuous learning & training opportunities.

To succeed in this role you will be an experienced Workers Compensation professional. This is a fantastic opportunity for an experienced Case Manager to develop their career within a forward thinking and passionate business which values its employees.

For any queries, please contact Ganga Keshav at ganga.keshav@qbe.com

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